Privacy Policy for Eazy Grab

At Eazy Grab, accessible at eazygrab.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines what personal information we collect and how we use it to enhance your experience.

If you have any questions about our privacy practices, feel free to contact us.

Scope of This Policy

This policy applies only to information collected through our website. It does not extend to data gathered offline or through third-party platforms.

Information We Collect

We may collect personal information when you:

  • Place an order or register on our website

  • Sign up for newsletters or promotions

  • Participate in surveys, contests, or customer support chats

  • Contact us for inquiries or report an issue

Types of information we collect include your name, email address, phone number, delivery address, and basic technical data related to your visit (e.g., browser type, IP address).

How We Use Your Information

We use collected data to:

  • Process orders and arrange deliveries

  • Provide customer support and respond to inquiries

  • Send order updates and promotional offers

  • Improve our website and services

  • Meet legal, security, and operational requirements

  • Analyze user behavior for personalization and service improvement

User-Generated Content

Any content you upload (e.g., product reviews, chat images) may be used to improve service delivery, enhance engagement, or support order processing.

Communication Preferences

You may receive emails or messages related to your orders, support requests, or promotional offers. To stop receiving marketing emails:

  • Click the unsubscribe link in any of our promotional emails

  • Email us at support@eazygrab.com to update your preferences

Please allow some time for changes to take effect.

Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission or storage system is 100% secure.

Account Deletion & Data Removal

To delete your account or personal data, email us at support@eazygrab.com. We will process and confirm your request within 14 days.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request data deletion

  • Restrict or object to data processing

  • Request data transfer to another provider

To exercise any of these rights, contact us at support@eazygrab.com. We aim to respond within 15 days.

Children’s Privacy

Eazy Grab does not knowingly collect information from children under 13. If you believe your child has submitted data, please contact us so we can remove it promptly.

Contact Us

📧 Email: support@eazygrab.com
📱 Mobile: +965 65147363